ReallyCare Support

Plait has a number of "tricks" when it comes to allocating bookings to care workers (or runs). In the simplest case you can click in the Care W...

Some providers like to plan their care in "Runs", and then have a carer (or sometimes two carers) do the whole run.  This makes planning less flex...

Allocating a visit to a care worker can be complicated, and the system tries to ensure that only appropriate allocations are made.  At the time of writing (...

When a care worker goes sick you will normall move their bookings to another care worker in the Plan. Occasionally you won't be able to do this - maybe ...

An unallocated booking is a booking with at least one unassigned carer - so a single carer booking with no carer assigned, or a double hander with less than...

Plait supports "phases" of employment, which are configured on the Employment Reqs tab of the Organisation form.  Every organisation must have an ...

This article looks at how to make temporary changes to visit allocations (e.g. due to care worker sickness or holiday), when the visit(s) is assigned via a ...

First of all - this is almost certainly not a good idea unless it has been confirmed by the office, or was a manual check-in with no geolocation checks.  If...

Plait will automatically check that a care worker has got time to get from one booking to the next.  It works as follows: The system calculates the usua...