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Organisation Hierarchy - an Introduction
Organisation Geographical Coverage
Considerations when splitting Organisations
Organisation Hierarchy, "Effective Organisations" and System Setup
Problems Logging In
Creating a new user
Promoting a user to Administrator
Can a Person be a User and a Care worker?
Medication and eMAR
Configuring Medication Slots
Warfarin and other "dynamic" medications
Point of Care / Mobile
Troubleshooting the Plait Point of Care Progressive Web App
Logging in when you don't have a good signal
What do the header background colours mean?
Moving to PLAIT Point of Care from the Plait Mobile App
Setting up a care worker
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What checks are performed when a booking is created / updated?
Allocating an instance of a recurring booking in the client calendar
Viewing Unallocated Bookings
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An Introduction to Tariffs
Unit Costs and Charges
How organisation hierarchy works with invoices and payroll
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An Introduction to Reports
Designing your own Reports
System Error Messages
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Introduction to Care Planning in Plait / Plait Point of Care
Locking Care Plans
Information for Providers
Correcting Details on your Company Page
Help Desk Software
by Freshdesk Support Desk