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Knowledge base
General
Support
1
How to ask for help
Plait
Organisations
2
Organisation Hierarchy - an Introduction
Send Emails
Users
3
Creating a new user
Promoting a user to Administrator
Can a Person be a User and a Care worker?
Medication and eMAR
2
Medication Alarms
Configuring Medication Slots
Mobile
5
Adding an RFID tag for a service user to the system
Setting up a care worker
Using QR Codes
What do the header background colours mean?
Troubleshooting the Plait Mobile app
Scheduling
5
Allocation
Runs
What checks are performed when a booking is created / updated?
Allocating an instance of a recurring booking in the client calendar
Viewing Unallocated Bookings
Miscellaneous
6
Audit Trail
Deleting
Alerts
System Error Messages
Training Videos
See all 6 articles
Financial
3
Unit Costs and Charges
Crediting Invoices
Modifying Tariffs
BetterCareGuide
Information for Providers
1
Correcting Details on your Company Page
Help Desk Software
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