ReallyCare Support

Support 1

• How to ask for help

Organisations 2

• Organisation Hierarchy - an Introduction
• Send Emails

Users 3

• Creating a new user
• Promoting a user to Administrator
• Can a Person be a User and a Care worker?

Medication and eMAR 2

• Medication Alarms
• Configuring Medication Slots

Mobile 5

• Adding an RFID tag for a service user to the system
• Setting up a care worker
• Using QR Codes
• What do the header background colours mean?
• Troubleshooting the Plait Mobile app

Scheduling 5

• Allocation
• Runs
• What checks are performed when a booking is created / updated?
• Allocating an instance of a recurring booking in the client calendar
• Viewing Unallocated Bookings

Miscellaneous 6

• Audit Trail
• Deleting
• Alerts
• System Error Messages
• Training Videos

See all 6 articles

Financial 3

• Unit Costs and Charges
• Crediting Invoices
• Modifying Tariffs

Information for Providers 1

• Correcting Details on your Company Page