Questions relating to Plait and Plait Mobile

Setting up a care worker
For a care worker to log in successfully Plait requires two levels of security: Care worker needs to sign-in (by entering user name and password, by s...
Thu, 26 Mar, 2020 at 10:17 AM
Using QR Codes
By default the mobile system is set up to allow the use of NFC to log in and bring up the correct client record.  When the mobile system is used within a sc...
Wed, 24 Mar, 2021 at 9:27 AM
Troubleshooting the Plait Mobile app
Plait Mobile is the app that care workers use to get their schedules / access MAR charts / write visit logs etc.  It is therefore a critical tool, and on th...
Thu, 28 Jul, 2022 at 2:49 PM
What do the header background colours mean?
You might have noticed that the background colour on the header sometimes changes, seemingly at random.  Except it isn't random, and this is what you n...
Fri, 3 Sep, 2021 at 6:50 PM
Adding an RFID tag for a service user to the system
There are two methods to tell the system about a service user's RFID tag.  Both require you to have the tag to hand. Using the mobile device (admin...
Fri, 9 Nov, 2018 at 10:30 AM
Check Location permission has been granted
Plait Mobile uses your phone's location services to make sure you have arrived at a booking.  If they are not set up properly it can lead to problems. ...
Thu, 28 Jul, 2022 at 2:45 PM