Mobile

Questions relating to Plait and Plait Mobile

Troubleshooting the Plait Mobile app
If you are trying to troubleshoot the Plait Point of Care progressive web app, there is an additional FAQ for that here (though much of what is below applie...
Tue, 8 Nov, 2022 at 7:52 PM
Troubleshooting the Plait Point of Care Progressive Web App
To facilitate more rapid development and support we are moving towards using a PWA (Progressive Web App) for our point of care application.  The "origi...
Thu, 24 Nov, 2022 at 3:58 PM
What do the header background colours mean?
You might have noticed that the background colour on the header sometimes changes, seemingly at random.  Except it isn't random, and this is what you n...
Fri, 3 Sep, 2021 at 6:50 PM
Check Location permission has been granted
Plait Mobile uses your phone's location services to make sure you have arrived at a booking.  If they are not set up properly it can lead to problems. ...
Thu, 28 Jul, 2022 at 2:45 PM
Setting up a care worker
For a care worker to log in successfully Plait requires two levels of security: Care worker needs to sign-in (by entering user name and password, by s...
Fri, 30 Sep, 2022 at 9:02 AM
Using QR Codes
By default the mobile system is set up to allow the use of NFC to log in and bring up the correct client record.  When the mobile system is used within a sc...
Wed, 24 Mar, 2021 at 9:27 AM
Adding an RFID tag for a service user to the system
There are two methods to tell the system about a service user's RFID tag.  Both require you to have the tag to hand. Using the mobile device (admin...
Fri, 9 Nov, 2018 at 10:30 AM
Moving to PLAIT Point of Care from the Plait Mobile App
We have modified the Plait Mobile app so that it can be used in a normal browser, without all the messing about with downloading from the various stores (an...
Tue, 22 Nov, 2022 at 11:24 AM
Carer check-ins refused because of location
Sometimes, in organisations that set the Geolocation option on a check-in/out method to Prevent check-ins in excess of allowed radius a carer will encounter...
Thu, 24 Nov, 2022 at 2:41 PM