Point of Care / Mobile

Questions relating to Plait Point of Care and Plait Mobile

Troubleshooting the Plait Point of Care Progressive Web App
To facilitate more rapid development and support we are moving towards using a PWA (Progressive Web App) for our point of care application.  The "origi...
Thu, 11 Apr, 2024 at 12:50 PM
Logging in when you don't have a good signal
Summary: Always log in to the app by scanning your QRCode.  Don't clear your cache unless instructed to (and log in with QRCode straight afterwards) D...
Fri, 26 May, 2023 at 11:22 PM
What do the header background colours mean?
You might have noticed that the background colour on the header sometimes changes, seemingly at random.  Except it isn't random, and this is what you ne...
Fri, 3 Sep, 2021 at 6:50 PM
Moving to PLAIT Point of Care from the Plait Mobile App
We have modified the Plait Mobile app so that it can be used in a normal browser, without all the messing about with downloading from the various stores (an...
Fri, 3 Mar, 2023 at 6:24 PM
Setting up a care worker
For a care worker to log in successfully Plait requires two levels of security: Care worker needs to sign-in (by entering user name and password, by s...
Fri, 30 Sep, 2022 at 9:02 AM
Using QR Codes
By default the mobile system is set up to allow the use of NFC to log in and bring up the correct client record.  When the mobile system is used within a sc...
Wed, 24 Mar, 2021 at 9:27 AM
Carer check-ins refused because of location
Sometimes, in organisations that set the Geolocation option on a check-in/out method to Prevent check-ins in excess of allowed radius a carer will encounter...
Thu, 23 Nov, 2023 at 5:01 PM
Troubleshooting the Plait Mobile app
If you are trying to troubleshoot the Plait Point of Care progressive web app, there is an additional FAQ for that here (though much of what is below applie...
Fri, 31 Mar, 2023 at 3:03 PM
Check Location permission has been granted on Mobile app
Plait Mobile uses your phone's location services to make sure you have arrived at a booking.  If they are not set up properly it can lead to problems.  ...
Thu, 8 Jun, 2023 at 3:43 PM
Adding an RFID tag for a service user to the system
There are two methods to tell the system about a service user's RFID tag.  Both require you to have the tag to hand. Using the mobile device (admin ...
Fri, 9 Nov, 2018 at 10:30 AM