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Knowledge base
General
Support
1
How to ask for help
Plait
Organisations
5
Organisation Hierarchy - an Introduction
Send Emails
Organisation Geographical Coverage
Considerations when splitting Organisations
Organisation Hierarchy, "Effective Organisations" and System Setup
Users
4
Problems Logging In
Creating a new user
Promoting a user to Administrator
Can a Person be a User and a Care worker?
Medication and eMAR
3
Medication Alarms
Configuring Medication Slots
Warfarin and other "dynamic" medications
Point of Care / Mobile
10
Troubleshooting the Plait Point of Care Progressive Web App
Logging in when you don't have a good signal
What do the header background colours mean?
Moving to PLAIT Point of Care from the Plait Mobile App
Setting up a care worker
View all 10
Scheduling
9
Allocation
Runs
What checks are performed when a booking is created / updated?
Allocating an instance of a recurring booking in the client calendar
Viewing Unallocated Bookings
View all 9
Financial
13
An Introduction to Tariffs
Modifying Tariffs
Unit Costs and Charges
How organisation hierarchy works with invoices and payroll
Crediting Invoices
View all 13
Reports
3
An Introduction to Reports
Recurring Reports
Designing your own Reports
Miscellaneous
11
Training Videos
Alerts
Deleting
System Error Messages
Audit Trail
View all 11
Care Planning
3
Introduction to Care Planning in Plait / Plait Point of Care
Locking Care Plans
Changing the care plan structure
BetterCareGuide
Information for Providers
1
Correcting Details on your Company Page
Help Desk Software
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